Frequently Asked Questions
Get quick answers to eleven common questions about applying to Jackson State University®. Learn about application status tracking, processing timelines, contact information, and the online application process.
We’re here to answer your questions
Jackson State University® is an environment that inspires you to grow, learn, and reach beyond the ordinary. This is a “home away from home” where every student can find their place.
Our team in Undergraduate Admissions and Recruitment is committed to assisting prospective students and their families through the acceptance and enrollment process by providing essential information to help students successfully transition into the university. This webpage will provide you with the necessary information to guide your educational goals.
Application Status & Tracking
Track your application progress and verify that JSU has received your documents.
I would like to check the status of my application/admissions?
Please log in to your futuretiger.jsums.edu
portal to check your application status, or you may call
(601) 979-6361 for updates.
I don’t have access to a computer. What do I do?
You may access the futuretiger.jsums.edu
portal via your cell phone or other smart device.
I didn’t complete my application online or I forgot my password.
You may go to futuretiger.jsums.edu
and click “Forgot Password?”
to reset your password.
I want to know if you received my documents (high school transcript, shot record, ACT/SAT Scores).
You may check the status of your documents by
logging in to your futuretiger.jsums.edu
portal.
Processing & Decision Timeline
Understand admissions processing time and how to obtain your official decision.
What is the turnaround time for a decision?
Processing time can range from 4-6 weeks after all required documents are received in Undergraduate Admissions. This processing time is only an estimate. Our goal is to provide a decision as soon as possible.
I have been accepted but haven’t received a letter, how can I obtain a copy of my admissions letter?
You may log in to your futuretiger.jsums.edu
portal to print a copy of your decision letter.
Contact & Address Information
Learn where to send documents and how to reach Undergraduate Admissions.
What is the address to forward my documents to Undergraduate Admissions?
P.O. Box 17330
Jackson MS 39217
Is there a street address?
No, the P.O. Box address will assure prompt receipt of your documents to Undergraduate Admissions.
What is your fax number?
(601) 979-3445
Application Process
Understand the application fee and the online submission process.
Is there an application fee?
Yes, JSU has a $25.00 non-refundable application fee. Please log in to your application portal for deadlines.
How can I receive an admissions packet, paper application?
Prospective students now apply online.
- Please go to
jsums.org - Click “Apply”
- Select “Undergraduate Application”
- Create an Account
- Complete and submit the Application
Direct contact options
Reach JSU Undergraduate Admissions directly
Can’t find your answer above? Contact our team through any of these direct channels. Response times may vary; the application portal is often the fastest way to check status.
(601) 979-3445
Ready to Apply?
Start your JSU application today or contact Undergraduate Admissions at (601) 979-6361 for personalized assistance.
Contact Information
Undergraduate Admissions & Recruitment
P.O. Box 17330
Jackson, MS 39217