Contact financial aid
Reach the Office of Financial Aid by email or phone, or connect with our administrative staff and counselors.
Contact information
Contact information
- finaid@jsums.edu
- Phone
- (601)-979-7081
- Fax
- (601) 979-2237
- Office Hours
- Monday–Friday from 8:00 a.m. until 5:00 p.m.
Mailing Address
Jackson State University
Financial Aid Office
PO Box 17065
Jackson, MS 39217
Financial aid administrative staff
Letherio H. Zeigler
Financial Aid Director
Tysha Sutton
Student Financial Services Coordinator
Pamela Johnson
Financial Aid Scholarship Coordinator
Samyetta Shelby
Systems Analyst
Tamara Walker
Federal Work Study and State Grant Coordinator
Financial Aid Administrative Counselors
Charles Higgins
Tamea Washington
Danielle Graves
Alcina Armstrong
Service Times
All documents submitted to the Office of Financial Aid will take 7 to 10 business days for processing.
The time period for processing will extend to 10 to 14 business days during peak submission periods.
To prevent a delay in processing your documents, please be sure to:
- Verify documents are filled completely, legible and signed.
- Check that documents that require a signature have HANDWRITTEN signatures; no typed or electronic signatures are acceptable.
- Verify that all documents contain the student’s name and J-Number.
*Business days do not include the weekends, holidays, and all other unspecified days the university is closed.
Quick links
Let us help you
Students seeking federal financial aid are required to complete the Free Application for Federal Student Aid (FAFSA). Jackson State University’s priority deadline is April 15th each year. Access Financial Aid Forms. Click Here. Frequently asked questions concerning Financial Aid. Click Here
Emergency assistance for students through the CARES Act. Learn more.
Service timeline for submitted documents
All documents submitted to the Office of Financial Aid can take up to 21 business days for processing.
To prevent a delay in processing your documents, please be sure to:
- Verify documents are filled completely, legible and signed.
- Check that documents that require a signature have HANDWRITTEN signatures; no typed or electronic signatures are acceptable.
- Verify that all documents contain the student’s name and J-Number.
*Business days do not include the weekends, holidays, and all other unspecified days the university is closed.
Questions about your aid?
Email the Financial Aid Office at finaid@jsums.edu and include your J-number, or call (866) THEE-JSU.
Location
Financial Aid Office
PO Box 17065
Jackson, MS 39217