INFORMATION TECHNOLOGY · EMAIL SUPPORT

Employee Login Instructions

Step-by-step instructions to activate and access your Jackson State University employee email in Google Workspace (Gmail).

Email Support

Employee login instructions

JSU Google Workspace (Gmail) login screen

Activate / access your employee email

  1. Open your web browser and go to gmail.com.
  2. Click “Sign in.”
  3. Type your JNumber@jsums.edu (example: j0000000@jsums.edu).
  4. Your default temporary password is your 8-digit date of birth (mmddyyyy) (e.g., 01011877).
  5. Change your password by entering a new 15-character password that includes an uppercase letter, a lowercase letter, numbers, and special characters (#%*!?$).
  6. Enroll in 2-Step Verification using your cell phone number so you can recover your email account — click here to enroll.
  7. Reset or change your email password if forgotten by clicking “Forgot password” on the Gmail login page.
Who to Call

Useful links and support information

We are here to make your technological experience at Jackson State University as smooth and reliable as possible.

Help DeskNetwork, Phone, Server, and PC Support

601.979.6400

PAWS and Banner Support

601.979.0245

Canvas Support

601.979.0245

Get in Touch

Email Support

Phone
Location
Jackson State University
1400 John R. Lynch St.
Jackson, MS 39217
Live Support
Scroll to Top