Employee Assistance Program — TELUS Health
Confidential, no-cost support for your work, health, and life — available 24/7, 365 days a year.
Feel supported and connected
Life can be complicated. Get help with all of life’s questions, issues, and concerns with TELUS Health — any time, 24/7, 365 days a year. We offer support with mental, financial, physical, and emotional wellbeing. Whether you have questions about handling stress at work and home, parenting and child care, managing money, or health issues, you can turn to TELUS Health for a confidential service that you can trust.
Login to TELUS Health
- Login at
- one.telushealth.com
- Username
- jsums
- Password
- eap
Or call us at: 844-664-0379
Support across every area of life
Life
- Retirement
- Midlife
- Student Life
- Legal
- Responsibilities
- Disabilities
- Crisis
- Personal Issues
Family
- Parenting
- Couples
- Separation/Divorce
- Older Relatives
- Adoption
- Death/Loss
- Childcare
- Education
Health
- Mental Health
- Addictions
- Fitness
- Managing Stress
- Nutrition
- Sleep
- Smoking Cessation
- Alternative Health
Work
- Time Management
- Career Development
- Work Relationships
- Work Stress
- Managing People
- Shift Work
- Coping with Change
- Communication
Money
- Saving
- Investing
- Budgeting
- Managing Debt
- Home Buying
- Renting
- Estate Planning
- Bankruptcy
Understanding your Employee Assistance Program (EAP)
Your Employee Assistance Program (EAP) provides you with immediate and confidential help for any work, health, or life concern. We’re available anytime and anywhere. Your EAP is a confidential and voluntary support service that can help you take the first step toward change. Let us help you find solutions to the challenges you face at any age and stage of life.
You and your immediate family members (as defined in your employee benefit plan) can access immediate and confidential support in a way that is most suited to your preferences, comfort level, and lifestyle.
No Cost
There is no cost to you or your family to use your EAP. This benefit is provided to you by your employer. Your EAP can provide a series of sessions with a professional, and if you need more specialized or longer-term support, our team of experts can suggest an appropriate specialist or service that is best suited to your needs. While fees for these additional services are your responsibility, they may be covered by your provincial or organizational health plan.
Confidentiality
Your EAP is completely confidential within the limits of the law. No one, including your employer, will ever know that you have used the program unless you choose to tell them.
What your EAP can help you do
Achieve Wellbeing
Stress, mental health concerns, grief and loss, crisis situations.
Manage Relationships and Family
Communication, separation/divorce, parenting.
Deal With Workplace Challenges
Stress, performance, work-life balance.
Tackle Addictions
Alcohol, drugs, smoking cessation, gambling.
Find Child and Elder Care Resources
Child care, schooling, nursing/retirement homes.
Get Legal Advice
Family law, separation/divorce, custody.
Financial Helpline Support
Debt management, bankruptcy, retirement.
Let Us Help
Access your Employee Assistance Program (EAP) 24/7 by phone, web, or mobile app. Download the TELUS Health One app to get started.
Getting support in four steps
-
Call Us
Support is always available.
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Provide Your Name
Provide your name and employer’s name to an advisor. Your information will be kept confidential.
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Share Your Concerns
Share your concerns with a professional advisor for expert advice, strategies, and next steps.
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Arrange With The Advisor
Arrange with the advisor about how, when, and where you want to be contacted if follow-up is required.
Quick links
Careers @ JSU
Explore Opportunities
Discover current openings and manage your application through the JSU careers portal.
Division of Human Resources
1400 J.R. Lynch Street
Jackson, MS 39217
Jackson, MS 39217
Fax: (601) 979-9090