Training Courses
Half-day and two-hour sessions for Jackson State faculty and staff — ethics, conflict management, emotional intelligence, teamwork, professionalism, and EPAF processing. Register for any session below.
Building professional capacity across JSU
The Staff Training & Professional Development Center (PDC) is dedicated to building the professional capacity of faculty and staff in order to achieve the mission of Jackson State University. The PDC accomplishes this goal through the provision of operational and professional development training aimed at building staff competencies as well as promoting staff leadership and advancement.
The PDC is funded by the Title III-B Strengthening Historically Black Colleges and Universities Program supported by the U.S. Department of Education.
- Courses Offered
- 12 training sessions
- Session Length
- 2.0 – 3.5 hours
- Audience
- JSU employees, supervisors, managers, and directors
- Registration
- Eventbrite — select Register Now on any course
- Phone
- (601) 979-2015
- Funding
- Title III-B Strengthening HBCUs Program
Staff Development Center training courses
Select any course to read the full description, see who should attend, and register.
Ethical behavior is essential to everyone both at work and in daily life. This course provides you the opportunity to understand what is meant by ethical behavior, to identify ethical values, to recognize ethical dilemmas, and to relate ethical decision making to your role at Jackson State University.
This class provides participants an opportunity to frankly discuss the role of ethics in an organization and to identify the common reasons for unethical behavior. The class provides practical application of ethics principles with exercises in recognizing ethical dilemmas. Participants will be better equipped to apply ethical values to common situations that they face every day. This session addresses core competencies of Work Ethics, Accountability, and Service Excellence.
Everyday Ethics is a half-day session for all employees and is a pre-requisite for the supervisor/manager course Organizational Ethics for Managers.
Who should attend? All Employees
Managers have an obligation to not only set an ethical example for the workplace, but be aware of specific ethics laws and regulations applicable to staff. Managers must also be prepared to answer questions from employees concerning possible ethics and conflict of interest situations and provide resources to staff facing ethical dilemmas.
This class not only reviews ethical principles specific to supervisors, but also provides practical instruction on Mississippi's ethics and conflict of interest laws. Mississippi Ethics Commission decisions are reviewed along with Jackson State University's own policies concerning ethics and conflicts of interest for staff. Participants will be challenged to recognize the role of perception in the workplace and to objectively assess the impressions they create by their actions.
Organizational Ethics for Managers is a half-day session.
Who should attend? All Supervisors, Managers, and Directors
Conflict is a part of our daily life, at work, at home, and in other settings. This session helps you identify how you personally react to conflict and provides you with some tools for handling conflict with friends, family and coworkers. Learn how to turn conflict into positive outcomes.
Who should attend? All Employees
Conflict is a part of our daily life, at work, at home, and in other settings. This session helps you identify how you personally react to conflict and provides you with some tools for handling conflict with friends, family and coworkers. Learn how to turn conflict into positive outcomes.
Who should attend? Supervisors, Managers, Directors, Administrators
Studies and statistics have proven that the most successful people in life and business possess a certain level of technical ability coupled with a high level of Emotional Intelligence. This class is designed to introduce the concepts of Emotional Intelligence and allow participants to individually evaluate themselves in the area of Emotional Intelligence.
Additionally, participants are provided information that could significantly change the course of their careers by increasing their level of emotional intelligence.
Who should attend? All Employees
This course provides guidelines and best practices for providing excellent customer service that will enable frontline associates and service staff in back-up and support roles to build, maintain, and increase a loyal customer base.
Registration: contact the Staff Development Center at (601) 979-2015 to register for this session.
At the heart of any successful organization is a high-performing, cohesive team. Teamwork involves different people and different groups across the organization working together to maximize efficiency and to reach goals. This course will explore the essentials that team members and leaders need to understand and achieve team success.
This session addresses the core competencies of Interpersonal Relations, Teamwork and Collaboration, and Interpersonal Communication. Team building is a half-day session designed for all employees.
Who should attend? All Employees, Teams, Managers, Departments, Management Groups & Employee Groups
Employees are often challenged with change in the workplace. There are numerous reasons for change, various degrees of intensities, and several management styles to confront change. “Business Survival 101: Learning to Deal with Change” is a class designed to equip employees on how to react to some of these challenges that accompany change. By learning techniques to control reactions, you'll surface the best ways to deal with change.
Registration: contact the Staff Development Center at (601) 979-2015 to register for this session.
Professionalism encompasses a worker's behavior, appearance, and workplace ethics. Employees who have high standards of professionalism are frequently perceived as being more credible and reliable than their co-workers. As a result, professional employees are frequently regarded as their company's leaders.
With the workplace becoming more and more competitive, this course is designed to train employees on how to showcase themselves and stand out among the crowd.
Who should attend? All Employees
This training session is designed to increase employee understanding of EPAFs, originating EPAFs, and tracking and submitting in PAWS.
Who should attend? Persons responsible for executing departmental EPAFs (Electronic Personnel Action Forms)
This training session is designed to increase employee understanding of approving and tracking Electronic Personnel Action Forms in PAWS.
Who should attend? Persons responsible for approving departmental EPAFs (Electronic Personnel Action Forms)
An ongoing process of communication between a manager/supervisor and employee about performance expectations that occurs throughout the year.
Self-paced training presentation (PDF)
Registration: contact the Staff Development Center at (601) 979-2015 to register for this session.
Related resources
Need training for your department?
The Center delivers customized on-site and web-based training built around your team's development needs.
Contact the Staff Development Center
Jackson State University
1400 John R. Lynch Street
Jackson, MS 39217-0280