Amazon Lockers FAQs

Amazon Lockers at the JSU Student Center are available 24 hours a day, seven days a week — how to order to a locker, collect your package, and get help.

Read the FAQs Contact JSU Postal

Location

Where are the lockers located?

The lockers are located at the JSU Student Center ATM Entrance/Exit Doors (Outside) at 1400 John R. Lynch Street, Jackson, MS 39217. They can be accessed 24 hours a day, seven days a week.

Amazon Lockers are operated by Amazon, not by JSU Postal. For problems with a locker or a package inside it, contact Amazon customer support on 1-877-346-6244.

Locker Location: JSU Student Center, ATM Entrance/Exit Doors (Outside)
Address: 1400 John R. Lynch Street
Jackson, MS 39217
Access: 24 hours a day, seven days a week
Collection Window: Three calendar days
Amazon Support: 1-877-346-6244
JSU Postal: Jacob L. Reddix Building, First Floor
Postal Phone: (601) 979-2031

Frequently Asked Questions

Using the Amazon Lockers

Select a question to read the answer. The first is open by default.

Follow these steps at checkout:

Add an eligible item to your Amazon shopping cart. For a list of eligibility criteria, visit Amazon Pick up Location Eligibility.
Select “Proceed to checkout.”
When choosing a shipping address, select “See Nearby Pickup Locations.”
Search by zip code, address, or landmark (like “Jackson State University”).
Select private location confirmation.
Select “Pick Up Here” beside your chosen location.
Complete your order.

Open your delivery confirmation email or go to the “Track Package” page in “Your Orders.”
Locate the 6-digit pickup code and barcode.
Enter your pick up code on the touch screen display at the locker, or scan the barcode using the locker scanner located directly beneath the touch screen.
The corresponding locker will open, and you can take your package.

Amazon allows you to retrieve your items within three calendar days. If the items are not collected within three days, Amazon will retrieve the package and issue a refund. You will be required to reorder the item.

If you have any locker-related issues, you can call the Amazon customer support number 1-877-346-6244, or use the link below to discuss customer support and service issues through the Amazon website.

Contact Amazon customer support