Chief Information Officer
One IT Serving One JSU — leadership of the university’s network, communications, and enterprise technology services.
Chief Information Officer (CIO)
Dr. Deborah Dent
Dr. Deborah F. Dent is the Chief Information Officer at Jackson State University. In this position, she oversees the management of the university’s network and communications infrastructure, enterprise resource planning system, and other information technology (IT) services that support all levels of research, learning, and teaching.
Information Technology consists of three units: Academic IT, Computing and Communications, and IT Managed Services, all staffed to deliver customer-friendly support to all JSU campuses.
Dr. Dent joined Jackson State in August 2012 after a 37-year career with the U.S. Army Corps of Engineers. Prior to joining Jackson State, Dr. Dent served as the Deputy Director of the Information Technology Laboratory (ITL) at the U.S. Army Engineer Research and Development Center (ERDC) in Vicksburg, MS. She holds a B.S. in Computer Science from the University of Southern Mississippi, an M.S. in Computer Science from Jackson State University, and a Ph.D. in Scientific Computing from the University of Southern Mississippi.
Premier IT services
IT services refer to the various types of support and assistance that organizations provide to users of computer and information technology systems. These services can be provided in-house by a company’s IT department, or they can be outsourced to a third-party vendor. Some common types of IT services include:
- Help desk support: Provides assistance to users who are experiencing technical issues or have questions about how to use certain systems or software.
- Network and infrastructure support: Manages and maintains an organization’s computer networks and related infrastructure, such as servers and data centers.
- Cybersecurity: Protects an organization’s systems and data from cyber threats such as hacking and malware.
- Cloud services: Provides access to data storage and computing resources through the internet, rather than via on-premises hardware.
- Software development: Designs, creates, and maintains custom software applications for an organization.
IT services can be provided on a one-time or ongoing basis, and may be purchased on a pay-per-use or subscription basis. It is important for organizations to have reliable IT support in order to ensure the smooth operation of their systems and to protect against potential cybersecurity threats.
IT software
Resources
Information Technology
1400 John R. Lynch St.
P.O. Box 17750
Jackson, Mississippi 39217