IT hub
One IT Serving One JSU — a dedicated platform supporting students, faculty, and staff with a wide range of IT resources and services.
IT Hub
One IT Serving One JSU
At Jackson State University, we understand the critical role that technology plays in education and professional development. That’s why we’ve launched the IT Resource Hub — a dedicated platform designed to support our students, faculty, and staff with a wide range of IT resources and services.
What You’ll Find Here:
- Educational Resources: Enhance your learning and teaching experiences with access to our curated step-by-step tutorials and walkthroughs.
- Software and Tools: Equip yourself with state-of-the-art software and tools vital for academic and professional success. Here, you’ll find both proprietary and open-source resources suitable for a variety of tasks and projects.
- Up-to-Date Information: Stay ahead of the curve with updates on our applications.
The IT Resource Hub is more than just a tool; it’s a part of our commitment to ensuring that everyone at Jackson State University is empowered to achieve excellence through technology. Explore now and see how our resources can assist you in reaching your academic and professional goals!
Support Center
KACE — Create a Ticket. Need assistance? Create a ticket here! Support includes:
Help Desk
Phone No. (601)-979-6400
Network, Phone, Server, and PC Support
Phone No. (601)-979-6400
Access IT Walkthroughs
Access IT Document Walkthroughs
Step by Step IT Guides
Quick access
Thee Portal
Thee Portal is where you can access all of your apps in one application. Applications such as: Canvas, Email, Paws, JSU Go, Handshake, and much more are all hosted in Thee Portal.
LaunchAccess IT Services
How to access your Email. How to enroll in DUO. How to Activate your NETID.
Learn MoreBanner 9 Training
Access training courses for Banner 9. Courses includes: Log In, Midterm Grades, Entering Final Grades, and Attendance.
Learn MoreQuick links
Premier IT services
IT services refer to the various types of support and assistance that organizations provide to users of computer and information technology systems. These services can be provided in-house by a company’s IT department, or they can be outsourced to a third-party vendor.
Some common types of IT services include:
Help desk support
Provides assistance to users who are experiencing technical issues or have questions about how to use certain systems or software.
Network and infrastructure support
Manages and maintains an organization’s computer networks and related infrastructure, such as servers and data centers.
Cybersecurity
Protects an organization’s systems and data from cyber threats such as hacking and malware.
Cloud services
Provides access to data storage and computing resources through the internet, rather than via on-premises hardware.
Software development
Designs, creates, and maintains custom software applications for an organization.
IT services can be provided on a one-time or ongoing basis, and may be purchased on a pay-per-use or subscription basis. It is important for organizations to have reliable IT support in order to ensure the smooth operation of their systems and to protect against potential cybersecurity threats.
IT software
Office 365
Available to:
Faculty, Staff, Students
Location:
Campus, Home
SAS
Available to:
Faculty, Staff, Students
Location:
Campus, Home
SPSS
Available to:
Faculty, Staff
Location:
JSU Computers, JSU Lab computers
MATHEMATICA
Available to:
Faculty, Staff, Students
Location:
Campus, Home
ADOBE DC
Available to:
JSU Employees
Location:
Campus, Home
Contact us
1400 John R. Lynch St.
P.O. Box 17750
Jackson, Mississippi 39217
