Information Technology
One IT Serving One JSU. Technology infrastructure and services that broaden teaching, learning, and research experiences for the entire Jackson State University community.
Catalyst for technology across all JSU campuses
The mission of Information Technology (DIT) is to support and enhance academic and administrative activities of Jackson State University by providing technology infrastructure and services that broaden teaching, learning, and research experiences.
The primary role of Information Technology is to serve as a catalyst in working with all of the JSU campuses to infuse technology to advance and support the mission and goals of the university.
- Division
- Information Technology (DIT)
- Tagline
- One IT Serving One JSU
- Leadership
- CIO & CTO
- Software
- 5 campus-wide titles
- NetID/Email/Canvas
- (601) 979-0245
- PC/Network/Phone
- (601) 979-6400
- Administration
- (601) 979-4299
- Location
- 1400 John R. Lynch St., P.O. Box 17750
Five core technology service categories
IT services refer to the various types of support and assistance that organizations provide to users of computer and information technology systems. Common types include:
Help Desk Support: Provides assistance to users who are experiencing technical issues or have questions about how to use certain systems or software.
Network & Infrastructure Support: Manages and maintains an organization's computer networks and related infrastructure, such as servers and data centers.
Cybersecurity: Protects an organization's systems and data from cyber threats such as hacking and malware.
Cloud Services: Provides access to data storage and computing resources through the internet, rather than via on-premises hardware.
Software Development: Designs, creates, and maintains custom software applications for an organization.
IT services can be provided on a one-time or ongoing basis, and may be purchased on a pay-per-use or subscription basis. It is important for organizations to have reliable IT support to ensure the smooth operation of their systems and to protect against potential cybersecurity threats.
Five enterprise productivity tools
JSU provides campus-wide software licenses to faculty, staff, and students. Click any tool below to learn about installation, access, and support.
Essential IT services for JSU users
Explore Information Technology services
Need IT help?
Submit a help desk ticket through KACE, or call the appropriate IT service line based on your need.
Contact DIT by Service Line
DIT operates three distinct service lines depending on your support need. Call the line that matches your issue for fastest service.
Jackson State University
1400 John R. Lynch St.
P.O. Box 17750
Jackson, Mississippi 39217